we ship all orders the next buisness day and we ship all orders within the continental 48 states for free. all orders outside of the conitental united states will ship for a nominal flat rate - typically via usps. we can ship with priority shipping via ups for a higher fee when requested.
we truly do stand behind our products and always want to provide excellent customer service, for that reason we offer an unconditional 45 day guarantee on our leather products. after that time, we will work with customers if any problems were to occur on a case by case basis.
unfortunately, we cannot offer 45 day guarantees on alligator and pony items due to the nature of the exotic skins. please inquire for details.
if, for any reason, a product is required to be returned we highly recommend using a trackable method of return with proof of delivery. this is to avoid any confusion about the state of a return. if a return is lost and their is no proof of delivery we regretfully cannot accept responsibility for lost or undelievered products.